Terms & Conditions

Effective Date: July 22, 2025
Skyhawk Limousine
🌐 www.skyhawklimo.com

These Terms and Conditions (“Agreement”) govern all services provided by Skyhawk Limousine (“Skyhawk Limo,” “we,” “our,” or “us”). By booking, reserving, or using our transportation services including via our website, mobile app, phone, or third-party partners, you agree to be bound by these terms in full. If you do not accept these terms, do not proceed with booking or using our services.

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1. Billing & Charges

• All published rates are in U.S. dollars and subject to change without notice.

• Chauffeur gratuity is not included in your quoted rate. Gratuity is at the client’s discretion and may be given directly to the chauffeur.

• Additional fees may apply for:

  • Tolls

  • Parking and airport surcharges

  • Regulatory or fuel surcharges

  • Holiday premiums (25 percent surcharge applies on major U.S. holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas)

• All charges will be itemized on your final invoice.

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2. Flat-Rate Rides

Skyhawk Limousine offers flat-rate pricing between major cities, airports, and service zones.

Wait Time Fees

• International flights: 60-minute grace period

• Domestic flights: 30-minute grace period

• Non-airport pickups: 15-minute grace period

After the grace period, a fee of $8.25 per five-minute increment applies.

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3. Stop Charges

Stops must be in the general direction of the drop-off location.

• A maximum of two stops is allowed per flat-rate reservation.

• More than two stops or off-route requests require hourly service.

• Wait and Return trips (same pickup and drop-off address with a stop in between) must be booked hourly.

• Stop charges are automatically included in your estimated total during booking.

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4. Hourly Rides

When flat-rate pricing does not apply, your reservation will be billed hourly.

• Sedans and SUVs: 90-minute minimum (garage to garage)

• Buses, Mini Coaches, and Motor Coaches: 5-hour minimum (garage to garage)

• Time is billed in 30-minute increments

Final charges include:

• Service duration

• Garage to garage travel

• Tolls, parking, taxes, and other applicable fees

Rates vary by vehicle type.

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5. Cancellations & No-Show Policy

Free cancellation is available if requested within the windows below:

No-Show Fees

If the client or passenger does not appear at the scheduled pickup location, a no-show fee equal to the base fare plus wait time and any applicable add-ons will be charged.
If you cannot locate your chauffeur, call us at (703) 266-8018 immediately to avoid this fee.

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6. Pet Policy

Skyhawk Limousine is pet-friendly under the following conditions:

• Pets under 15 pounds must be leashed or in a secure carrier

• Pets over 15 pounds must be in a hard-sided crate

• All pets must remain in the rear passenger area

• Certified service animals are always welcome and exempt from crate requirements

Please notify us in advance when traveling with pets so we can assign an appropriate vehicle and chauffeur.

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7. Child Safety Seats

• Car seats are available upon request for $25 per seat

• Parents and guardians are responsible for installation

• Chauffeurs are not permitted to install child safety seats due to liability restrictions

• Availability is limited and must be requested when booking

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8. Prohibited Items

The following are prohibited inside any Skyhawk Limo vehicle:

• Alcoholic beverages (unless approved in advance with proper licensing)

• Smoking or vaping

• Firearms or weapons

• Explosives or hazardous materials

• Glass containers (unless authorized)

Violations may result in immediate termination of service without refund.

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9. Lost & Found

Skyhawk Limousine is not responsible for personal belongings left behind in any vehicle.
If you believe you’ve left something behind, contact info@skyhawklimo.com or call (703) 266-8018 as soon as possible. We will make every reasonable effort to recover your items.

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10. Delays & Force Majeure

Skyhawk Limo is not liable for delays caused by events beyond our control, including:

• Inclement weather

• Road closures or construction

• Mechanical failures

• Traffic congestion

• War, terrorism, or civil unrest

• Acts of God or government restrictions

• Delays from airlines or ground carriers

We will do our best to keep you informed of any delay and provide alternate solutions where possible.

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11. Service Availability

All bookings are subject to vehicle and chauffeur availability. In the rare event that your selected vehicle is unavailable, Skyhawk Limousine may:

• Provide a comparable or upgraded vehicle

• Offer rescheduling

• Issue a full or partial refund if no acceptable alternative is available

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12. SMS Messaging & 10DLC Compliance

Skyhawk Limo uses 10DLC-verified messaging for service updates and marketing, in compliance with The Campaign Registry (TCR) and the Telephone Consumer Protection Act (TCPA).

• You must opt in to receive SMS notifications

• You can opt out at any time by replying STOP

• We do not share or sell your phone number

• Common messages include:

  • Booking confirmations

  • Chauffeur arrival notices

  • Vehicle tracking links

  • Promotions (if opted in)

All data is encrypted and handled according to our Privacy Policy.

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13. Governing Law

This Agreement is governed by the laws of the Commonwealth of Virginia. All legal disputes must be filed in the courts of Loudoun County, Virginia.

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14. Agreement to Terms

By booking or using any Skyhawk Limousine service, you confirm that you have read, understood, and accepted these Terms and Conditions. Skyhawk Limousine may update these terms at any time. Continued use of our services constitutes agreement to the latest version.

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Contact Information

Skyhawk Limousine
1334 Shepard Dr, Unit C
Sterling, VA 20164
📞 (703) 266-8018
✉️ info@skyhawklimo.com
🌐 www.skyhawklimo.com