Cancellation Policy

We know plans can change, so we’ve put a cancellation policy that’s flexible for our clients’ yet supports our chauffeurs. We respect your time and your chauffeur’s time too – so we won’t charge cancellation fees (and any applicable ride-related expenses) unless your chauffeur has already been assigned. See the details below.

    SEDAN & SUVS LIMOS, VAN, BUSES
CANCEL BEFORE PICK UP TIME FARE MORE THAN 3 HOURS:
No fee
LESS THAN 3 HOURS:
Full base fare
MORE THAN 24 HOURS:
No fee
LESS THAN 24 HOURS:
Full base fare
CANCEL BEFORE PICK UP TIME FEES Tolls (if applicable)
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge
Tax (if applicable)
Tolls (if applicable)
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge
Tax (if applicable)
CANCEL AFTER PICK UP TIME FARE FULL BASE FARE FULL BASE FARE
CANCEL AFTER PICK UP TIME FEES Wait Time
Tolls
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge
Tax (if applicable)
Wait Time
Tolls
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge
Tax (if applicable)

WAIT TIME is charged $1.44 (SEDANS) & $1.66 (SUVs) per minute after grace period of 60 minutes for international flights, 30 minutes for domestic flights and 15 minutes for non-airport reservations
CAR SEAT (if requested) is charged $30, baby weight and age must be provided
STOPS Client’s requested stops on route during a point-to-point reservation will be charged extra for stops $15-$35.
TOLLS (if applicable) see tolls
PARKING is charged per airport, venue or place’s guidelines
MEET AND GREET (inside pick up only) is charged $10