Cancellation Policy

We know plans can change, so we’ve put a cancellation policy that’s flexible for our clients’ yet supports our chauffeurs. We respect your time and your chauffeur’s time too – so we won’t charge cancellation fees (and any applicable ride-related expenses) unless your chauffeur has already been assigned. See the details below.

   

sedan & suvs

limos, van, buses

CANCEL BEFORE PICK UP TIME

FARE

MORE THAN 3 HOURS:
No fee

LESS THAN 3 HOURS:
Full base fare

MORE THAN 24 HOURS:
No fee

LESS THAN 24 HOURS:
Full base fare

FEES

Tolls (if applicable)
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge

Tax (if applicable)

Tolls (if applicable)
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge

Tax (if applicable)

CANCEL AFTER PICK UP TIME

FARE

FULL BASE FARE

FULL BASE FARE

FEES

Wait Time
Tolls
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge

Tax (if applicable)

Wait Time
Tolls
Parking (inside pick up only)
Meet & Greet (inside pick up only)
Car seat (if requested)
Fuel Surcharge

Tax (if applicable)

WAIT TIME is charged $1.44 (SEDANS) & $1.66 (SUVs) per minute after grace period of 60 minutes for international flights, 30 minutes for domestic flights and 15 minutes for non-airport reservations
CAR SEAT (if requested) is charged $30, baby weight and age must be provided
STOPS Client’s requested stops on route during a point-to-point reservation will be charged extra for stops $15-$35.
TOLLS (if applicable) see tolls
PARKING is charged per airport, venue or place’s guidelines
MEET AND GREET (inside pick up only) is charged $10